How Customers Download VCF Software Binaries
Update: Product Administrator Role needed
Effective 31.3.2025, only users with the Product Administrator role have the capability to create the token for their site.
First of all – Current download URLs will continue to work until April 23, 2025.
On Mar 24, 2025, we’ll be transitioning to a new software download method. And as mentioned before the Current download URLs will continue to work until April 23, 2025 only.
With this change to how Customers Download VCF Software Binaries, all software binaries will be downloaded from a single download site and no longer from several download sites.In the overview below you find the old vs new URL for Products with automatically download options. And also the Overview of KB Article and Blogpost about this topic.
What you need to do
Since the download token is based on your SiteID, you need to find out your SiteID with the products you want to download. Since not all customers use only one SiteID, it is possible that you will have to create a different token for each product because they are in different SiteIDs. Please follow this KB Article to generate your Token and create your Download URL. https://knowledge.broadcom.com/external/article/390098
In case you need support
If you have any questions, please talk to your VMware Contact or leave a comment here.